Refund Policy

Your order can be returned within one week of receiving it, if the item is unworn, in its original condition, and has all tags attached. Under any circumstances and returns do not meet these conditions will not be accepted for a refund or exchange. if so, customers will pay for the delivery cost of the returned items.

To initiate a return, please email derbyegy@gmail.com with the following details:

• Reason for return

• Order number

• Phone number

• Item(s) being returned

• Delivery address

To return, refund, and exchanges take up to 7 business days to be processed after approval. Please note that all requests must be submitted via email or social media (yet u must provide us with all the details mentioned above).